Here you will find answers to many questions. If you have further questions, please feel free to email us at sales@tungstenlord.com

How to place an order ?

• place an order.
  Please browse our website to find out what you would like to order,click contact us leave a message online,also you can send a list for your order to sales@tungstenlord.com
  
• Confirm Order and Make Payment.
  You will receive an invoice including the cost of ordered products and freight to confirm. Once your order is confirmed, you can make payment to our authorized payment accounts and inform us.
  
• Wait for shipment to arrive.
  We will write you a mail to confirm the receipt of your payment and start to process your order. When the shipment is sent out, we will send you the track number and you just need to wait for your order to arrive at your home.
  
• Also, you can directly let us know your needed item or OEM order, we will be always here to work for you.

We accept the following form of payment:

• Western Union® .Simplely enter your credit card information at checkout using our secure order form.  If you haven't activated your online service, Please register for online payment function at the website of Western Union.You can simply click http://www.westernunion.com and you can finish the whole process online.
  
• Paypal. Our Paypal email is sales@tungstenlord.com.
  
• Bank Wire Transfer T/T( Contact us for details.)

Shipping info.

• Do you ship to all countries through the world please?
  We ship to most of the countries wherever the courier companies go to. If you¡¯re not sure whether your country is available with the courier, you can either contact us or check on courier companies.
  FedEX: www.fedex.com   TNT: www.tnt.com   UPS: www.ups.com   DHL: www.dhl.com   EMS: www.ems.com
  
  
• About shipping.
  Available shipping methods including: FedEx, TNT, DHL, UPS, EMS.
  We recommend using FedEx. It would cost mostly about 3--5 working day to arrive at your door from the shipment is sent out.
  Shipping cost is generally charged by weight.( Contact us for details.)
  
  We are not responsible for any import duties, taxes or custom fees that may be incurred on international orders. We recommend contacting your local authorities to get details on these costs. We have no way of calculating these fees as these are set by your government. Please feel free to Contact Us with any questions.

How long does it take to process my order?

• We make every effort to expedite all orders. Please contact us if you need a certain item sooner and we will let you know how quickly we can ship. We will email you the tracking number when the package ships.

Do You Have Price Matching?

• Tungsten lord works hard to bring low competitive prices as well as top of the line customer service along with the industries best warranties and policies. If you find a better price for an identical item at a Qualified Competitor, we will try to match the price and then exceed your expectations.

Privacy Statement

• We are committed to protecting your privacy. We highly appreciate your supplying us with your personal contacting information either through web message or your contacting with our stuff while we will carefully protect your personal information and to use only with the contacting between the businesses with your permission.